8-12-2024

1. Return & Refund Policy

We want to ensure your satisfaction with every purchase! However, due to the nature of our products, we have a strict return policy. We only accept returns in the case of wrong item delivery. If you receive an incorrect item, please contact us directly at +91 9115 57 9115, +91 9115 58 9115 or liskxocolatl@gmail.com and we will work with you to resolve the issue promptly and fairly.

Please note the following conditions:

- We do not accept returns on any items except in the case of wrong item delivery.
- If you need to return an item due to wrong delivery, please contact us first to obtain a return authorization.
- Items sent back to us without prior authorization will not be accepted.
- Proper proof (such as photos of the wrong item or proof of purchase) is required to facilitate the resolution process.
- Refunds are not typically issued, but we may offer store credit or replacement items on a case-by-case basis.

Your satisfaction is our priority, and we appreciate your understanding and cooperation. Please contact us if you have any issues with your order, and we will work together to find a solution

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2. Order Cancellation

If you need to cancel your order, please contact us directly at +91 9115 57 9115 or +91 9115 58 9115 within 2 hours of placing your order. We will do our best to accommodate your request, but please note that cancellations are only possible within this 2-hour window. If you contact us within 2 hours, we will provide a full refund.Refunds are issued in the original payment method. However, if you contact us after 2 hours, your order will be considered final and no cancellations or refunds will be entertained. Please ensure you reach out to us promptly if you need to cancel your order​​​

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3.Acceptance

By placing an order with us, you acknowledge that you have read, understood, and agreed to our terms and conditions. We reserve the right to accept or decline any order at our discretion. If we are unable to accept your order, we will notify you promptly. By accepting our terms, you confirm that you are authorized to make the purchase and that the information provided is accurate and complete.

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Have an issue or question? Reach out to us at liskxocolatl@gmail.com or call +91 9115 57 9115, +91 9115 58 9115. We're always here to help!